Refunds and disputes

Last updated: 30 July 2026

TradeLock is currently in development and is not yet accepting public live transactions.

Before verified delivery

If delivery cannot be verified, the payment may be cancelled or refunded where technically and legally possible.

After verified delivery

After delivery verification and seller payout initiation, a refund is not automatic. Claims may be reviewed using transaction records, delivery evidence, and payment-provider information.

Contact

Send the transaction identifier and relevant evidence to jan@strnadprojects.com.